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In This Section
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Identity Management
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Other Products
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Support Channels
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Technical
Bullet PointWindows Client Application.

Bullet PointSTARCOS operating system on-board token.

Bullet PointITSEC4+ security and authentication services.

Bullet PointProxy Support.

Capabilities
Bullet PointFull Acrobat integration for versions 5+.

Bullet PointLegal (EU & ES) digital signing strength.

Bullet PointCRL checking automatically included.

Bullet PointCompatible with MYiDENTITY issuance process.

Standard Support
Bullet PointTelephone Helpdesk support 9:00am - 5:30pm excluding public holidays.

Bullet Point24x7 access to self service helpdesk portal.

Bullet PointSLA Next Business Day on all requests.

Managed Service
Bullet PointTelephone Helpdesk support 9:00am - 5:30pm excluding public holidays.

Bullet Point24x7 access to self service helpdesk portal.

Bullet PointSLA 4 hour response on all requests.

Additional features include next business day replacement for lost token and on site issuance assistance.
 

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